Yes, formal documentation is required to obtain legal benefits with an ESA or PSD. Our pre-qualified, vetted and licensed mental health providers assess your needs to ensure your ESA/PSD letter adheres to the necessary legal standards.

Upon completing your online assessment, a licensed professional reviews your case within 1-3 days. Once approved, your formal digital ESA or PSD letter is instantly available to download and use for accommodation requests.

Federal laws apply to ESAs and PSDs that are mammals typically kept in a home, like dogs and cats. But other animals that provide therapeutic comfort may also qualify if prescribed, as airlines and housing providers also craft their own policies.

Yes, our experienced licensed clinical professionals ensure letters comply fully with legal standards from the Department of Transportation and Department of Housing & Urban Development for credible documentation. Letters outline details of your therapeutic needs and overall disability in accordance with regulations.

Custom-trained tasks depend on your condition but can include: sensing panic attacks before they occur, guiding owners away from stressful locations, retrieving essential medication items, applying calming pressure during PTSD episodes, and much more specialized support.

Under the Americans with Disabilities Act (ADA), trained PSDs legally can accompany disabled owners in public spaces like mass transit, restaurants and more to perform necessary disability-related tasks. Additional laws protect a PSD’s air travel and housing rights nationally.

Yes, ADA laws do not restrict service animal breeds or sizes. However, certain innate traits like high intelligence and trainability make breeds like retrievers, collies, poodles a popular choice. 

Absolutely. You can transform your existing pet into an ESA or PSD.

The Fair Housing Act protects ESA owners’ rights when renting most public and private housing, including apartments, condos, townhomes, duplexes, nursing homes, and more. 

No, landlords and property owners cannot legally deny housing, evict, or charge additional deposits or fees to tenants with verified ESAs and PSDs under the Fair Housing Act. Discrimination protections also exist when renewing or applying for housing based on disability-related accommodation needs.

Yes, an official letter prescribed remotely by one of our licensed mental health professionals is legally valid. The Department of Housing and Urban Development has affirmed that telemedicine providers can conduct appropriate evaluations and recommend ESAs and PSDs or other reasonable accommodations for a tenant’s disability, consistent with the Fair Housing Act.

Airlines require documentation of your PSD recommendation letter. Vaccinations should additionally be up to date.

Unlike housing laws, hotel and short-term lodging ESA policies differ. Many voluntarily permit ESA dogs but common restrictions exist like size, species limitations and some may require deposits. Campgrounds fall under a similar gray area with variable rules, so policies should be researched individually per establishment.

Yes, while the primary disabled owner is responsible for overall supervision, public access rights under the Americans with Disabilities Act also extend to designated co-handlers temporarily managing essential PSD duties if the main handler becomes incapacitated.

Students seeking an on-campus ESA or PSD accommodation must submit housing requests and recommendation letters each year to campus disability/accessibility services. Approvals depend on factors like provided reasoning, housing type, animal species, and whether the ESA or PSD inhibits other students’ health.

Under the Fair Housing Act, housing providers must allow tenants to have an ESA or PSD as a reasonable accommodation for their disability. This means landlords cannot charge pet fees or deny the animals due to pet policies. For PSDs specifically, the Americans with Disabilities Act grants public access rights to accompany their handlers in businesses, restaurants, etc. Air travel with a PSD is regulated under the Air Carrier Access Act (see below).

Under the Air Carrier Access Act, airlines must permit individuals with disabilities to travel with their PSD in the cabin without extra fees. However, airlines can require PSD owners to submit a certification form prior to the flight proving the dog is a legitimate service animal, trained to mitigate their disability, and will behave appropriately during the flight. The certification form allows airlines to verify the PSD meets the requirements for air travel. It’s recommended to check the specific airline’s requirements for service animals before booking, as policies can vary between carriers.

No, housing providers must make reasonable accommodations for emotional support and service animals under the Fair Housing Act. They cannot charge extra fees for the assistive animals and can only deny requests if the animal is a direct threat or would cause undue financial burden.